The Pinnacle journal
Better thinking.
Better products.
Practical ideas for the decisions you make every day. Explore product fundamentals, customer discovery, strategy and career development.
The people behind Product Conversations
Perspectives worth exploring.
Meet some of the speakers featured in our journal and explore the experience behind their invitations.
Start here
What does a product manager actually do?
A practical introduction to the decisions, relationships and outcomes at the heart of the role.
Build a roadmap around outcomes, not just features
Connect your team’s plans to customer and business changes you can explain and evaluate.
Prepare for a product interview with stronger examples
Show how you think, make decisions and learn, even when your experience comes from another role.
Product Conversations
Ideas worth discussing. People worth learning from.
A continuing webinar series connecting product managers and leaders around the questions shaping their work. Explore the opening themes and speaker features, with future editions to follow.
Product Expert Feature
Meet the people. Understand their perspective.
Meet the speakers behind Product Conversations. Each feature explains the perspective they brought to the series and why we invited them to speak with our audience.
Explore the library
Find your next insight.
Showing 7–12 of 71 articles · Page 2 of 12
What does a product manager actually do?
A practical introduction to the decisions, relationships and outcomes at the heart of the role.
Measure engagement through useful actions, not more clicks
Connect product activity with what customers actually accomplish.
Customer discovery: ask questions that reveal real needs
Move beyond “Would you use this?” and learn from what customers actually do.
Adapt your product strategy without losing the foundations
Keep customer needs and business choices central to AI decisions.
Find your growth bottleneck before adding another channel
Diagnose what limits growth before expanding acquisition activity.
Define the customer value behind your retention metric
Understand why people return before trying to increase their visits.
Put your learning into practice
Your next step in product.
Explore Pinnacle’s proposed training pathways for aspiring product managers, practitioners and leaders.