The people behind April’s conversation
Our April 2025 Product Conversations webinar brought together Lenny Rachitsky, Gibson Biddle, John Cutler and Bruce McCarthy. This feature introduces the backgrounds behind their invitations and the complementary perspectives we wanted to bring to Pinnacle’s audience.
Growth, strategy, evidence and roadmaps are closely connected. We selected this line-up to give product practitioners a broader view of the decisions involved in building and leading products.
Lenny Rachitsky
Former Airbnb product manager · Creator of Lenny’s Newsletter
The experience behind the invitation
Lenny Rachitsky is a former Airbnb product manager and the creator of Lenny’s Newsletter. His writing makes product, growth and career questions approachable through practical, researched advice. His perspective connects the day-to-day decisions of a product manager with the broader challenge of building products people value.
Why we invited Lenny
We invited Lenny to bring that practical perspective to our audience: how to connect customer value with growth, develop stronger product judgment and approach career development with intention. His contribution to the speaker line-up gave aspiring and practising product managers a clear connection between product thinking and their own work.
How can product managers connect customer value, growth and their own professional development?

Gibson Biddle
Former VP of Product at Netflix · Former Chief Product Officer at Chegg
The experience behind the invitation
Gibson Biddle previously served as VP of Product at Netflix and Chief Product Officer at Chegg. He teaches product strategy through business cases that make strategic choices tangible. His work connects customer needs, product differentiation and the commercial realities behind a product’s direction.
Why we invited Gibson
We invited Gibson because our audience needed a way to connect strategy with concrete decisions. His background and case-based approach offered a useful perspective on evaluating opportunities, recognising trade-offs and explaining why a particular product direction deserves investment.
What makes a product strategy useful when a team has several attractive opportunities and limited resources?

John Cutler
Product development expert · Writer of The Beautiful Mess
The experience behind the invitation
John Cutler writes The Beautiful Mess, exploring the complexities of product development. His work examines collaboration, incentives, systems and continuous improvement. He encourages practitioners to look beyond tidy frameworks and pay attention to the conditions that shape how teams learn and make decisions.
Why we invited John
We invited John to bring a thoughtful challenge to simplified accounts of product work. His perspective was relevant to an audience navigating uncertain evidence, competing priorities and cross-functional relationships. We wanted that complexity represented alongside strategy and growth.
What evidence and team conditions help product decisions improve, beyond adopting another framework?
Bruce McCarthy
Founder of Product Culture · Co-author of Product Roadmaps Relaunched
The experience behind the invitation
Bruce McCarthy founded Product Culture and co-authored Product Roadmaps Relaunched: How to Set Direction While Embracing Uncertainty. His work helps teams build product skills and use roadmaps to communicate direction, align stakeholders and prioritise opportunities.
Why we invited Bruce
We invited Bruce to connect product direction with a shared plan that people can understand and support. His perspective offered a useful bridge between strategic intent and the stakeholder conversations needed to move a product forward.
How can a roadmap communicate direction and build alignment while leaving room to learn?
The line-up connected practical product management and growth with strategic choices, team learning and shared direction. That combination explains why we invited these four speakers to join our community.