The people behind the conversation.
Product Expert Feature introduces the speakers invited to Pinnacle’s Product Conversations. These guests joined our audience to discuss the questions shaping product management. Each profile explains the focus of the feature and why we invited that person into the conversation.
Amara Okorie
Feature focus: Customer experience and discovery
The perspective behind this feature
Understanding customer problems before selecting a solution, and connecting discovery with product priorities.
Why we invited Amara
We invited Amara to bring a customer-centred perspective to the conversation and help our audience consider how research can inform clearer product decisions.
How can product managers turn research findings into a decision that stakeholders support?
Ethan Calder
Feature focus: B2B product decisions
The perspective behind this feature
Balancing the needs of buyers, administrators and end users when considering enterprise product opportunities.
Why we invited Ethan
We invited Ethan to add a B2B perspective and frame the trade-offs behind competing customer requests and roadmap choices.
How do you balance a major client’s request against the needs of the wider customer base?
Zara Mensah
Feature focus: Inclusive product thinking
The perspective behind this feature
Considering whose needs are represented in discovery and where a digital experience may exclude potential users.
Why we invited Zara
We invited Zara to widen the conversation about inclusion and encourage our audience to examine the customers missing from their research.
Which customers are absent from your research, and how could their needs change the product?
Noah Bennett
Feature focus: Early-career product practice
The perspective behind this feature
Making a useful contribution through focused questions, small experiments and honest reflection.
Why we invited Noah
We invited Noah to connect the discussion with aspiring product managers and show why thoughtful product practice matters beyond seniority or job title.
What can a new product manager test when they have limited authority or delivery capacity?
The features connect our audience with the people behind the webinars. Future editions will introduce additional guests, explain why they have been invited and set the scene for their conversations with our community.