Introducing Product Conversations: from customer insight to product decisions

The conversation and its speakers

This Product Conversations discussion brought product practitioners together with Pinnacle’s audience. We invited speakers to explore complementary perspectives on the theme.

• Amara Okorie — Customer experience and discovery
• Ethan Calder — B2B product decisions
• Zara Mensah — Inclusive product thinking
• Noah Bennett — Early-career product practice

Amara Okorie: Customer experience and discovery

We invited Amara to bring a customer-centred perspective to the conversation and help our audience consider how research can inform clearer product decisions.

Ethan Calder: B2B product decisions

We invited Ethan to add a B2B perspective and frame the trade-offs behind competing customer requests and roadmap choices.

Zara Mensah: Inclusive product thinking

We invited Zara to widen the conversation about inclusion and encourage our audience to examine the customers missing from their research.

Noah Bennett: Early-career product practice

We invited Noah to connect the discussion with aspiring product managers and show why thoughtful product practice matters beyond seniority or job title.

A continuing product conversation

The series connects practical product questions with different speaker perspectives. Product Expert Feature introduces the people behind the discussions and explains the reason for each invitation. Future editions will continue to explore discovery, strategy, leadership, careers and AI.