The people behind the conversation.
Product Expert Feature introduces the speakers invited to Pinnacle’s Product Conversations. These guests joined our audience to discuss the questions shaping product management. Each profile explains the focus of the feature and why we invited that person into the conversation.
Leila Rahman
Feature focus: Growth and customer outcomes
The perspective behind this feature
Connecting growth measures with the value customers receive, rather than relying on activity alone.
Why we invited Leila
We invited Leila to help frame a more thoughtful conversation about growth, measurement and the quality of customer outcomes.
When does a higher conversion rate hide a worse customer outcome?
Kofi Agyeman
Feature focus: Platform value
The perspective behind this feature
Understanding the value of enabling capabilities, adoption and reliability alongside visible feature delivery.
Why we invited Kofi
We invited Kofi to bring platform product thinking into the discussion and help make less visible product work easier to understand.
How do you communicate the value of work that customers may never see directly?
Sophie Vale
Feature focus: Commercial judgment and priorities
The perspective behind this feature
Evaluating opportunities, recognising constraints and making strategic trade-offs understandable.
Why we invited Sophie
We invited Sophie to connect product priorities with commercial considerations and explore how leaders explain difficult choices.
What makes an opportunity attractive enough to justify moving resources away from existing work?
Tariq Lawson
Feature focus: Workflow improvement
The perspective behind this feature
Assessing whether a change reduces effort or simply moves complexity to another part of the process.
Why we invited Tariq
We invited Tariq to ground the discussion in practical improvements and the evidence needed to assess their usefulness.
How do you prove that a workflow improvement has helped rather than simply changed the process?
The features connect our audience with the people behind the webinars. Future editions will introduce additional guests, explain why they have been invited and set the scene for their conversations with our community.