A June conversation about sustainable product growth
In June 2025, Pinnacle Product Institute welcomed Michael Sippey, Adam Fishman, Phil Carter and Ben Lauzier to speak with our audience as part of Product Conversations. The edition brought together product decision-making, growth leadership and the different dynamics of subscription and marketplace businesses.
Why this line-up mattered
Growth is more than attracting additional users. Product teams also need to choose valuable work, build effective ways of operating and understand how their business model creates value. We brought these speakers together to connect those concerns and introduce complementary perspectives to our audience.
Michael Sippey — Product decisions, execution and business impact
We invited Michael to anchor the conversation in product judgment: choosing worthwhile work, making decisions with imperfect information and connecting execution to a clear purpose. His perspective gave the line-up a foundation beyond individual growth tactics.
Adam Fishman — Growth teams, goals and sustainable strategy
We invited Adam because sustainable growth depends on the team as well as the experiment. His perspective connected the edition with leadership, goal-setting and the capabilities product managers need to build effective growth practices.
Phil Carter — Customer value, retention and subscription businesses
We invited Phil to bring subscription-specific thinking to our audience. His perspective helped frame why acquisition, activation, retention and monetisation need to be considered together, with a clear customer value proposition at their centre.
Ben Lauzier — Scaling platforms and measuring marketplace health
We invited Ben to show why marketplace growth deserves its own lens. His background made him relevant to questions about supply and demand, matching quality and the measures teams use to judge whether a platform is becoming more useful as it grows.
Questions to bring back to your team
What outcome should your next product decision improve? Does your growth team have the capabilities its goals require? What recurring value supports customer renewal? Are both sides of your marketplace finding useful matches? These are Pinnacle’s editorial reflection questions, not quotations or a transcript of the speakers’ remarks.
Continuing the conversation
This June edition continued Product Conversations’ focus on practical product judgment and relevant industry perspectives. The companion Product Expert Feature introduces the guests and explains why each was invited. Future editions will continue to connect speaker experience with the questions facing our community.
We thank Michael Sippey, Adam Fishman, Phil Carter and Ben Lauzier for joining Pinnacle’s audience in June 2025.